Exchanges
Products purchased online may be eligible for exchange for a different size, provided that they are unused and still have the original labels and tags.
Please note that we do not offer exchanges for accessories.
Exchanges cannot be made for sale and special occasion (Eid) items.
Exchange Process
To initiate an exchange, please follow these steps:
- Securely pack your return, preferably in the original packaging.
- Send the parcel to: Attn: Ecommerce Department Address: Rima Athar Fashion House 146/ II 32nd Street Khayaban e Muhafiz Phase 6 DHA
Refunds
We adhere to a strict no-refund policy, except in cases where the product is no longer available. In such instances, refunds will be processed within 5 working days.
Order Cancellation
- Ready to Wear Garment: Orders for ready-to-wear garments can be canceled within twelve hours of purchase.
- Made-to-Order Garment: Orders for made-to-order items can be canceled up to three days after the order is placed.
At Rima Athar, we are committed to providing the best service possible, and we appreciate your understanding of our exchange, refund, and order cancellation policies.
For further assistance or inquiries, please do not hesitate to contact us at rimaathar.site@gmail.com